Questions
The things people ask before they trust it.
Two audiences, two sets of questions. The first set is for independent professionals using Trueings for themselves. The second is for HR and training leaders, and the people deciding whether to fund it for a team.
Jump to For professionals · For firms. Security and data questions: /security.
For independent professionals
If you’re thinking about running a round.
Who can see my feedback?
Only you. No employer, manager, or HR system is involved, and there is no administrator behind you reading the results. You own the round and choose who to ask. Because nobody is grading you with it, people can be honest and you can actually hear it.
Will I know who said what?
No. Reviewers are anonymous to you: you only ever see the common themes across everyone, never individual answers or who gave them. A name or quote appears only where that specific person chose to be named.
How many people should I ask?
Aim for 6–10. Not everyone responds, and you want to stay comfortably above the privacy minimum. Here’s how it works: with 0–2 responses nothing is shown (with only one or two people, “anonymous” stops meaning anything), 3 shows broad themes only, with no quotes or counts, behind a one-time warning, and 4+ shows the full report. Showing less below 4 isn’t a paywall; it’s how the few who did speak stay impossible to identify.
Do I write the interview questions?
No. You approve what gets assessed, and the AI decides how each question is asked. That’s deliberate: it keeps questions neutral, never leading, and never quietly defending you.
Is this just another survey form?
No, it’s a conversation. A neutral AI interviewer talks to each person, asks a short scored question, then asks for a specific moment: what actually happened and what effect it had. You get real detail about how you work, not average scores from a form.
What happens to the raw responses?
Raw transcripts are automatically deleted 30 days after your report is built; only the anonymous summary remains. Before anything reaches you, a required privacy check removes names, employers, and any identifying details. EU data region, GDPR by design.
Who is Trueings for?
Skilled independent professionals who want an honest, private read on their work from the people they’ve actually worked with, for their own development, not a performance file.
What does it cost?
Free to begin: one campaign and a basic report, no card. $50 one-off unlocks the detailed report and tracked development plan for a single campaign. $100/yr covers unlimited campaigns, every detailed report, and the follow-up coach chat.
For firms buying it for a team
If you’re evaluating it for your people.
Trueings for teams is set up as a well-being or training benefit, not an HR analytics tool. The questions that decide a firm purchase are different from the ones an individual asks, and they’re answered honestly here.
What does our firm see?
Usage numbers only: total seats, how many people signed up, how many finished, and overall satisfaction with the tool. Never an employee’s name tied to content, never a theme, never a quote. That trust is the whole product; the dashboard is built so we couldn’t show you the content even if you asked.
What if an employee leaves? Does our investment walk out with them?
Yes, by design. Reports belong to the person, not the firm, and that’s the whole reason employees are honest. It’s also why your firm genuinely can’t access any one person’s feedback: there’s nothing to subpoena and nothing for a future dispute to dig up.
How do we know it’s working if we can’t see the data?
The same way you measure a well-being or coaching benefit: sign-up and completion rates over time, satisfaction scores, and what people tell you about it after using it. It sits in your training and well-being budget, not HR analytics, and the numbers that prove it fit that category.
What if employees use it to document grievances?
The product is a personal-development tool, not a grievance channel, and there’s no reporting path back to the firm. The confidentiality check removes anything specific to your company’s business, and reviewers are asked to focus on what they actually saw the person do. Internal HR processes and whistleblowing channels remain the right home for grievances.
Where is data hosted and who can access it?
Your data and your reviewers’ data live in an EU Supabase project; the AI runs at Anthropic in the United States under Standard Contractual Clauses. The full list of services we use, how long we keep data, and who can access it are on the Security page.
Why annual prepaid? Why don’t unredeemed codes roll over?
Paying once a year keeps per-seat pricing competitive, dropping to $75 / seat / year at 101–250 seats. The 12-month batch is sized to how many people you expect to use it; if you run out you can top up, and at renewal you re-size based on how many actually signed up. Above 250 seats we quote bespoke. For monthly billing, multi-year terms, or a counter-signed DPA, talk to us.
Do you integrate with our HRIS?
Not today. You hand out sign-up codes from the company dashboard (or send them through your usual benefits communications). Automated HR-system sync and a partner API are on the roadmap.
More on what your firm sees and doesn’t see: /for-teams. Security and the services we use: /security. Pricing: /pricing.
Still have a question?
For subject questions, the simplest answer is to try it; the first round is free. For firm or procurement questions, email teams@trueings.com and we’ll come back within two business days.